Message Handling

With the goal of minimizing the amount of time an administrator or email user needs to spend managing their junk email, BreñaMail offers several options for handling of detected junk mail.

These options can be established globally across one or more domains, or by user, or by groups of users -- and can be changed at any time. BreñaMail customers can choose to:

• Drop detected spam – an aggressive approach that reduces a customer’s network bandwidth requirements and mail server load. Due to BreñaMail's extremely low percentage of "false positives" it is very rare that a legitimate email message will be dropped.

• Tag and forward detected spam – with a modified subject line, incoming email can be automatically directed to a specific folder in each user’s email program for periodic review and/or deletion.

• Redirect detected spam -- junk mail can be directed to an alternative address, e.g., spam@example.com.  

• Quarantine -- junk messages are redirected to individual web-mail quarantine accounts that can be reviewed at any time by end users. The most common choice of larger businesses and ISPs, this approach reduces bandwidth requirements and mail server load for customers while providing complete assurance that no legitimate message will ever be lost.
   

The management interface offers customers the choice of multiple languages, which can be consistent throughout an organization or can be different for individual users based on their preferences.

While email users also may access various functions of the management interface, such as an integrated junk mail quarantine, BreñaMail is designed to minimize the need for changes to end user behavior. Users are not required to log into the interface, and instead can simply use features such as BreñaMail one-click whitelisting, summary digests, and selective tagging in order to manage their junk mail from the convenience of their desktop.